Your satisfaction is our priority! In order to provide you with the best possible experience, we have implemented the following shipping and return policies.
Shipping to Canada & USA
Once the transaction is complete, our team will prepare your order for delivery. This will be shipped to you within 5-10 business days. A confirmation email with a tracking number will be sent to you when the order has left our warehouse.
The applicable delivery charges for all orders in Canada are as follows:
-Standard: $10+tx for purchases of $149 and less, before taxes (0kg -2kg)
-Standard: FREE for purchases of $149 and more, before taxes (0kg -2kg)
-Standard: $25+tx (2kg-15kg)
-Express: $18+tx (1-2 business days) (0kg -2kg)
(Express Shipping available only on 0kg-2kg orders.)
We ship outside of Canada and the United States. International orders are however subject to additional shipping costs which will be calculated during the transaction. These fees may vary depending on your location and the weight and volume of your package. Customs charges and taxes are the buyer's responsibility.
Do not hesitate to contact our customer service for any special request. We will be happy to find a solution with you.
Availability of items
We do everything in our power to maintain an up-to-date inventory of the products displayed on our online store. However, if an item you ordered is not available or additional delivery time is required, we will contact you to advise you of the situation.